Navigating with Care

A Workshop on Cultural Competency and Humility in Healthcare

Cultural competency and cultural humility play a critical role in shaping effective healthcare interactions and driving equitable outcomes. This workshop provides tools to understand and address the factors influencing cross-cultural communication, including self-awareness, knowledge of diverse cultures, and skills for respectful engagement. Learn strategies to develop cultural competence, practice cultural humility, and promote more inclusive and responsive healthcare environments.

Workshop Highlights

Cultural Self-Awareness

Explore cultural backgrounds and biases to better understand how these influence interactions with diverse populations.

Cross-Cultural Communication Skills

Learn practical strategies for effective communication across different cultural contexts, enhancing participants' ability to engage respectfully and empathetically.

Cultural Humility Practices

Learn how to practice cultural humility by recognizing the limitations of their knowledge and being open to learning from others, fostering a more inclusive healthcare environment.

Real-World Applications

Using case studies and interactive exercises, apply cultural competency and humility principles to real-world healthcare scenarios, in preparation to address complex cultural challenges effectively.

By the End of this Workshop, Participants will be able to:

Bias Recognition

Identify and understand one’s own unconscious biases and how these biases can impact interactions with individuals from different backgrounds.

Effective Communication Techniques

Implement practical techniques for clear and respectful cross-cultural communication, including active listening, verbal and non-verbal cues, and strategies to avoid misunderstandings.

Culturally Sensitive Care Strategies

Adapt healthcare approaches to be more culturally sensitive, ensuring that care is tailored to meet the unique needs and preferences of varied patient populations.

Strategies for Addressing Health Disparities

Begin advocating for equitable healthcare access and outcomes.

Tools for Continuous Learning and Improvement

Utilize provided resources and methods for ongoing self-reflection and cultural learning, fostering a commitment to lifelong cultural competency and humility development.

Who Should Attend:

  • All Employees

Suggested Format:

  • 90-minutes, Half-Day, or Full-Day
  • Onsite or Virtual

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Southern California University of Health Services
A.Cruz

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